Oppo isn’t launching a new phone today. It’s launching a new kind of smartphone play — one built around how young Europeans actually decide what to buy. And that decision, according to Oppo Europe CEO Elvis Zhou, increasingly starts with a question typed into ChatGPT. Zhou confirmed in a TechRadar roundtable interview published Thursday at 5 p.m. UTC that Oppo is doubling down on the premium segment across Europe, not with billboards or carrier deals, but by engineering visibility where its target buyers already are: inside AI chatbots. The numbers behind the pivot are stark. Q3 2026. July through September, marked the lowest quarterly smartphone sales in Europe in 14 years. Challenger brands like Oppo, Xiaomi, and Vivo all lost market share versus Q3 2025. Component costs have spiked. Consumers are holding phones longer. And Apple and Samsung still control 68% of the European market. 34% each. Oppo’s slice? Between 1% and 4%, per multiple sources cited by TechRadar. So Zhou’s team identified three trends they believe tilt the field: first, young Europeans are comfortable buying smartphones online, bypassing traditional retail entirely. Second, they distrust ads and trust peer-driven social proof. Unfiltered reviews, real-use videos, organic testimonials. Third, and most critical: more than 40% of them consult AI tools like ChatGPT during purchase research. “These AI tools can help our brand because they focus more on the features of these products, on the user experience. Without other interference,” Zhou said. That’s not theoretical. TechRadar tested it: searching “best phone for photography” in ChatGPT surfaced the Oppo Find X9 Ultra as the top result, ahead of both the iPhone 18 Pro and Galaxy S26 Ultra. On Google, Oppo didn’t appear in the main results at all. It only showed up deep in a separate, manually navigated “best camera phones” guide. Zhou stressed Oppo isn’t trying to replace Apple or Samsung. “We are not here to say we will replace one of these established brands,” he said. “We are here to offer a differentiated third option.” His pitch to European buyers is simple: better imaging, stronger AI integration, longer battery life. And strict adherence to GDPR and local privacy regulations. “The European market pays great attention to data privacy,” he noted, “so we pay great attention to our compliance policy.” No new device launch, price, or Indian or US availability was announced. But the strategy is clear: skip the ad war. Skip the discount race. Meet buyers where their questions begin, in the ChatGPT app.
Oppo ChatGPT app strategy vs Apple Samsung Europe
Oppo bets on ChatGPT app queries — not ads — to crack the European smartphone market
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By Living Room
The Home Tech Desk · (3 hours ago)

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